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What to do when your property won't sell

Profile photo of Samantha Thorne
Written by

Samantha is a Sydney-based real estate and home improvement writer. She is currently Head of Marketing at OpenAgent.

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Reviewed by
OpenAgent articles are reviewed by real estate experts and professionals. Our reviewers confirm the content is thorough, accurate and reflective of current trends and best practice. Content is reviewed before publication and upon substantial updates. Learn more about our editorial policy and review board here.

Johanna is one of the co-CEOs of OpenAgent. She has over 8 years of experience in the real estate industry through her work at OpenAgent and holds a class 2 real estate license in NSW. Previously, Johanna worked at hipages.com.au, Australia's largest trade marketplace, where she built her experience understanding renovations and home improvements for 7+ years.

Learn more about our editorial guidelines.

What could be more demoralising than having your property on the market for months, or longer, and it not selling?

Besides living with the daily frustration, buyers will also notice your property languishing on the listings, which can exacerbate the situation and jinx it for even longer.

So what should you do? Together with your agent, you need to urgently troubleshoot the situation. Work your way through our scenarios for a fresh, realistic look at your property. The sooner you identify the flaw the sooner you can do something about it.  

Is your property not selling because it's been priced too high?

Weighing up investment

The first step is to look at your asking price. To get a timely sale at the right price, both you and your agent will need to do your homework to nail it. Ask yourself if it is realistic in the current market.

Have you compared your asking price to similar properties in your area that have recently sold? What feedback have you been getting from buyers? You may need to readjust your sale price expectations if you're not getting any bites. If you're selling at auction remember that the reserve price is the lowest price you are willing to sell your property for.

"You may need to readjust your sale price expectations if you're not getting any bites"

Have you selected the right agent to sell your home?

young couple choosing a real estate agent

Never underestimate the value of a great agent. If you work with an inexperienced agent who is not familiar with the local area or not totally committed to selling your property, and your home could languish on the market for longer than you like.

You can avoid this by researching and comparing the top agents in your area before you appoint one. Look for crucial data points like their sales history and how successful they are in your local market.

The best agents are honest form the get-go, communicate with you regularly, market your property effectively and follow up on every lead. All of these characteristics are important for giving your property the best chance of selling, and for ensuring you as a vendor have realistic expectations. If your current agent is not performing it might be time to find another agent.

Does your home need some light renovating or freshening up?

painting to sell

Is it possible that the condition of your property is putting buyers off? Put yourself in a buyer's shoes. If it's looking a little under-renovated, dishevelled and tired, then you'll need to get stuff fixed.

Buyers are likely to pay more for a property that looks well maintained and ready to move into. Who wants the hassle and cost of home renovations and repairs, especially after shelling out on the biggest ticket item of your life?

That means making sure everything works, from your plumbing to all your lighting and especially that sagging garden fence. You do, however, need to be cautious not to spend big - this is primarily a cosmetic touch up.

Think painting your interiors, tidying up the entranceway and sprucing up your garden. Remember, you are selling a lifestyle.

"Buyers are likely to pay more for a property that looks well maintained"

Ask your agent for advice on what you should do

If you're working with a successful, experienced agent, chances are you won't be reading this article. But if you're getting anxious at the time your property has been on the market, then you do need to say something.

Who better to ask for advice than your agent? They may suggest changing your asking price, trying a different marketing campaign or even taking your home off the market altogether. A break might be all it needs.

Assess whether you have picked the right time to sell

balance between time and money.

In most markets, vendors are most active in spring. It might make perfect sense, with beautiful weather, gardens in bloom, and buyers out in full force. But in some cases, listing in spring actually means you're entering the market at its most competitive cycle, so if you don't have a stand out property or something that can rise above the competition, you might find your property sits on the market for longer. 

This all depends, of course, on your local market. Every suburb is different, so again, it's very important to choose the right agent with enough experience and local knowledge to guide you towards the best time to sell a home like yours. 

There are obvious periods where listing a home isn't ideal, like the summer holidays, in the middle of school holidays, during winter, etc.

Do you have a unique property that doesn't appeal to a large pool of buyers?

Are you trying to sell a home that doesn't quite fit the mould? Properties with unique architectural features, unconventional floor plans or unusual locations can be challenging to sell.

Everything from lighthouses to castles, churches and fire stations have all been repurposed into homes. The upside is that all properties have features that can be used to market them. Think how you can highlight your property's unique characteristics.

You could also try a different marketing tactic, like using video to reach international buyers, advertising in foreign language newspapers or even putting a 3D floor plan online. There is a buyer out there who will love your property, you just need to find them.

"Think how you can highlight and market your property's unique characteristics"

Is it a slow market?

If your property isn't selling it could simply be down to a slow market. Factors which could come into play include too much stock on the market, too few buyers or broader economic factors like high interest rates or a depressed local labour market. Any of these factors could force you to be more flexible.

Also try get as much feedback from potential buyers as possible. They might have spotted something you haven't, like a large construction project about to begin in your suburb.

If your property isn't selling, when should you start worrying?

As a rule of thumb, we'd recommend you look at the average days on market in your suburb for your property type (apartment vs house). This will give you an indication of how long it should take to sell a home like yours. You can access this data by downloading a property report.

If your property is taking a lot longer than the average, then it's time to have a frank conversation with your agent and come up with a plan around what to do.